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Little Stars Pre-School Basic Terms/Conditions:
All Parents must observe our basic terms and conditions.
Little Stars Pre-School operates as a family unit committed
in providing a happy and stimulating environment in which
each child can develop very much at his or her own pace also.
The Provision is delivered cost effectively as part of developing
children in the local community. Parents are therefore expected
to give their support and encouragement to the aims of the
Pre-School and to also comply with the following:
Registration / Secure a Placement
Children cannot be allocated placements without completing
a Child Registration & Booking Request Form sent to the
Office Administration Address. An initial registration fee
of £15 is payable which is not refundable. To secure
a placement a returnable deposit payment of £100 is
required before a place can be allocated. The placement is
subject to availability with the earliest date offered as
appropriate to the age of the child. If there is no immediate
availability, the name of the child will be held on a wait
list until a suitable place can be offered. Parents interested
in securing a place are advised to send the registration forms
with a cheque of £115 payable to Little Stars Pre-School
sent to the Pinner Office Administration address. A confirmation
letter will be sent for earliest start dates or the name held
on a wait list if there are no placements available. The deposit
will be held until the child leaves the pre-school and refunded
with a written notice period of 12 weeks sent to the Office
Administration address.
Cancellation of New Placement offered
Once a place is allocated and confirmed, to cancel the arrangement,
the parent must write back to the Office Administration Address
within 14 days in order to cancel. In this instance, only
50% of the deposit paid will be refunded following cancellation
within 14 days. Failure to communicate at all within this
period, the parent will forfeit the entire deposit if a child
does not attend the Pre-School on the start date as stated
in the confirmation letter.
Payment of Fees
Parents or Guardians are jointly responsible for the payment
of fees on time. All fees are to be paid in advance upon issuance
of fee statements and prior to commencement on a term-by-term
basis but billed in two instalments. For example, if a term
is a period of 14 weeks, then the 1st instalment will only
be for 7 weeks followed by half term break and 2nd instalment
also for a period of 7 weeks. The calculation of the fees
is based on the session rate multiplied by days attended and
the number of weeks during the term. The instalments in two
billing periods during the term make this Pre-School an attractive
affordable provision offering value for money choice in terms
of the learning periods deployed & the sessions offered.
Fees however will not be refunded or waived for term time
absence through sickness or holidays or any other cause during
term time or If the Pre-School is closed in extreme bad weather
conditions which are beyond control and safety of children
is at risk. The Fee structures get reviewed every Summer in
July and the tariff increases for September term are made
in line with other costs and where possible kept stable with
minimum increase.
Use of Childcare Vouchers to offset Fees
There are some employers who provide an incentive to the employee
by giving them childcare vouchers to use. Parents are advised
that Little Stars Pre-School only administer such a scheme
to reimburse via Fee invoices processed using ACCOR services
only which the Employer would have to register with. Parents
can find out further information by visiting the website to
contact ACCOR directly. Site reference http://www.childcarevouchers.co.uk
Late Payment of Fees /Defaults
Little Stars Pre-School operate on a tight budget to meet
all the staff costs, rent and other overheads and given that
each term is split in two instalments already, parents are
kindly requested not to slip up on any payments due which
is stipulated in Fee Statements sent. Any payments made beyond
due dates will a carry a fixed charge of £5.00 to cover
administration costs automatically. Any cheques which bounce
subsequently will attract bank charges and billed on to the
Fee Statements also. In the event where Fees are consistently
paid late beyond due dates or defaulted, Little Stars Pre-School
reserve the right to withdraw the child from attending. Should
this occur, any deposit payment made will also be forfeited.
Purchase of Uniform
All Children wear a top uniform which is a polo tee shirt
costing £8 and sweat shirt costing £10 bought
as a set. This will be billed automatically in the Fee statement
sent. The uniform can then be collected from the Group Leader
upon commencement at the Nursery premises.
Non-Attendance Term Time
All children who are registered must attend the Pre-School
during term time. If a child is off sick or taking holidays
during term time, the parent should ensure that the Pre-School
manager at the premises is aware of this. Please be advised
that any term time absence is still chargeable in any case.
Failure to inform the Pre-School or continual non-attendance
can result in a child being withdrawn subsequently. In this
instance, any deposit paid will also be forfeited.
Help with Nursery Education Funding
Little Stars Pre-School operates a Nursery Education Funding
Scheme for three and four year olds via Early Years at Harrow
Council. These get processed mid-way through the term automatically
once a child is identified to be eligible and depending on
the date of birth. The funded benefit will be passed in advance
automatically via the 2nd instalment fee statement mid way
through the term to offset any of the fees due which eases
the burden of payment to the parent. A small administration
charge of £3/term will be levied for providing an additional
offset service against the second fee instalment due and transaction
processing costs incurred. The maximum entitlement is 2.5
hours per day. If the child is attending 5 days a week, the
maximum entitlement is £539 per term which can usually
be over a period of 12-15 weeks. Parents are however reminded,
that they must pay for any sessions over and above the entitlement
which are not covered by this funding.
Children collected Late
All children MUST be collected on time especially as different
session timings are in operation. Any parent arriving more
than 15 minutes late will be liable to pay a charge of £10.00
to the staff member who may have to stay back. Parents are
reminded for those Children who finish at 3:00pm to arrive
by 2:55pm promptly at the door as afternoon staff have their
own school runs to do too.
Leaving Notice
Deposits paid will NOT be refundable if a child withdraws
during term time without proper written notice issued to the
Administration office address. A written notice period of
one full term - 12 weeks is still required to withdraw a child
from the Pre-school for any reason or if a child is due to
start primary school. If a child is leaving in the July Summer
term to start Reception Year in a Primary School in September,
you will need to advise the office latest by April to secure
a full refund of the deposit. Failure to notify or a short
notice will mean that any deposit paid will also be forfeited.
Amendments of Sessions
If a parent wishes to amend any existing session for the child,
this must be done a term in advance by notifying the Administration
office in writing or by email to make such requests as sessions
may not be available. All such requests are subject to availability
and Little Stars Pre-School will endeavour to accommodate
where possible but cannot guarantee any session amendments
or increase in sessions if the Pre-school is full. Session
amendment must not be requested to the manager or staff at
the premises but parents are advised to check availability
by calling the Pre-School Office number on 020 89337422 weekdays
daytime between 9:30am to 4:00pm only or leave a message.
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